If we had a way of tracking these qualitative burnout factors, rather than merely the hours we spend on our work, we could better understand how much we’re pushing people, and how far our employees are from their own personal sweet spots. We could allocate projects in a way that best matches how people work, rather than treating them (both people and projects) as fungible commodities. If we had a tool that sacrificed hourly precision for holistic accuracy, we’d suddenly understand a lot more about our “capacity”.
— Geordie Kaytes, “Time Tracking: What Do We Think We’re Measuring?“
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